Certified Sugar Administration Specialist

Exam Refresh, New Version Now Available

We have refreshed the Certified Sugar Administration Specialist exam! The new version includes some minor updates and also the addition of Advanced Workflow topics. Check out the exam details below.


Each exam attempt is priced from $ 225.00 USD per participant.
Payment and exam time registration is handled by our exam delivery partner, Kryterion. You will be taken to Kryterion for registration.

$ 225.00 USD

By submitting this form you are confirming that you have read and agree to our privacy policy.

Certified Sugar Administration Specialist

This certification exam certifies that the successful candidate has essential knowledge, skills, and abilities necessary to perform administration and configuration of Sugar 7 to meet fundamental business requirements.

Exam Length

  • 90 minutes

Exam Details

  • 60 multiple choice questions (View Sample Questions)
  • Pass score: 62%
  • Pass/fail status available immediately
  • Fee: $225 USD
  • Exam Code: SCP-202
  • Valid for two years
  • Exam is based on Sugar 7.9

Recommended Training and Support Resources

To find more documentation resources, go to: http://support.sugarcrm.com

Exam Topics and Objectives

Refer to the exam topics and objectives as your guide to preparing for the exam.

System Configuration

  • Identify the process to upgrade Sugar
  • Describe basic troubleshooting tools
  • Identify the steps for configuring general system settings
  • Describe license management concepts
  • Identify how to brand your instance
  • Identify scheduler settings

E-mail Configuration

  • Describe how to configure your outbound e-mail settings
  • Describe how to configure group inbound e-mail accounts

Recommended Documentation: Admin Guide - Email

User Configuration

  • Identify user management concepts
  • Identify password management concepts

Recommended Documentation: Admin Guide - User Management

Team and Role Security

  • Describe the team concept
  • Describe the role concept
  • Identify the differences between teams and roles
  • Describe team-based permissions

Recommended Class: Record & Module Level Security (virtual, 4-hour class)

Developer Tools

  • Describe developer tools for module visibility in Sugar applications
  • Identify how to edit layouts
  • Describe relationship types
  • Identify how to manage fields in a module
  • Describe how to manage dropdown lists
  • Describe how to manage custom modules

Recommended Class: Working with Sugar Studio (virtual, 3-hour class)

Forecast Configuration

  • Identify how to configure the Forecasts module

Recommended Documentation: Admin Guide - Forecasting


  • Describe import concepts
  • Identify export concepts

Recommended Documentation: Knowledge Base - Import/Export

Advanced Workflow

  • Describe Advanced Workflow
  • Identify where to manage Advance Workflow processes
  • Describe how to create a process

Recommended Class: Introduction to Advanced Workflow (virtual, 4-hour class)